Grand Hotel Zagreb, Zagreb - Reviews, Room Options & Prices 2025

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About the Hotel

Jankomir 27, Zagreb, Croatia, 10090

Grand Hotel Zagreb, a 4-star wellness hotel in Zagreb's largest shopping district, features an extensive spa complex with saunas, pools, and treatment rooms. The property offers conference facilities for up to 180 people, wedding services, and a fitness center with modern equipment.

Spacious Modern Accommodations

The well-appointed rooms at Grand Hotel Zagreb range from 269 ft² Superior Double Rooms to 549 ft² Deluxe Apartments. All accommodations include premium bedding, air conditioning, minibars, and safes.

Croatian Dining Options

Restaurant Patria serves local Croatian specialties and international cuisine. Taverna Gric, the on-site delicatessen, offers daily local specialties in a rustic setting.

Complete Wellness Center

The wellness area features Finnish, steam, and infrared saunas, a salt room, and floating chambers. Three pools include a heated indoor pool, whirlpool, and children's pool.

Strategic City Location

Grand Hotel Zagreb sits 4 miles from central Zagreb and 15.5 miles from Pleso Airport. Jarun Lake is 2.5 miles away, offering kayaking and water sports opportunities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Extra Bed

Max:

2 persons

30 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Superior Double or Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Deluxe Suite

Max:

2 persons

51 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Centre

Zagreb 8.0 km

Airports

Pleso (ZAG) 24.6 km

Train

Zagreb Central Station 7.8 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jankomir 27, Zagreb, Croatia, 10090

Map view

Jankomir 27, Zagreb, Croatia, 10090

City landmarks

Mall

Point Shopping Centre

2.9 km

ZagrebCroatia

Jarun Lake

4.0 km

Jarun

3.7 km

Jezera Rakitje

3.6 km

ZagrebCroatia

Ilica

4.6 km

Aleja Matije Ljubeka Bb

Wake Park Jarun

4.3 km

Podsusedski trg

Spomenik zagrebackom kitu

4.2 km

Church

Sveti Ivan Nepomuk

4.3 km

Park

Medvednica Nature Park

4.4 km

Gallery

Lauba Gallery

5.0 km

Night club

Gallery Club

4.7 km

Valaska Street

Statue of August Senoe

5.1 km

Museum

Museum Of Illusions

7.0 km

Museum

Mimara

6.9 km

Savska Cesta 18

Tehnicki Muzej

6.6 km

Trg Drazena Petrovica 3 In Cibona Tower

Drazen Petrovic Museum

6.6 km

Quarries

6.9 km

Kornati Islands

Fortress of Tureta

6.9 km

Nearby

Shopping Area

City Center One West

600 m

Restaurants

KFC City Center One West

980 m

Jankomir 33

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

7.2

Location

5.4

Service

7.4

Dining

6.2

Thomas

United States, March 2025

5.0/10

I found my stay at the hotel to have its ups and downs. The staff were friendly and accommodating, and my room was comfortable and spacious. However, the location felt quite isolated from central Zagreb, making it less convenient for sightseeing. Dining options were limited, and I was disappointed with some aspects of the breakfast and restaurant service.

Rooms

8.0

My room was spacious and well-furnished, with a huge bed and plenty of natural light, although I noticed some cleanliness issues in the bathroom.

Service

6.0

The staff were friendly and eager to help, creating a nice atmosphere, but the service quality in the dining area could use improvement.

Location

5.0

The hotel is quite far from the city center, which required a long commute via tram and walking, making it inconvenient for exploring Zagreb.

Dining

5.0

While breakfast had decent options, the quality varied, and I found the dinner options overpriced and unimpressive.

Facilities

7.0

The hotel had clean facilities and offered good amenities, but there were issues like a lack of backup power during outages.

Joan

United States, March 2025

7.2/10

I had a pleasant stay at Grand Hotel Zagreb, where my room was spacious and comfortable. The staff were friendly and accommodating, although the location is a bit far from the city center, which might not appeal to all tourists. I enjoyed the wellness facilities, but I did encounter some cleanliness issues in the dining area that could use improvement. Overall, it was decent value for a short visit. 😊🌟

Rooms

8.0

The room was luxurious, featuring a huge bed with silk sheets, a large window with a great view, and a well-stocked minibar. Cleanliness was generally good, though I found a few hairs in the shower.

Service

8.0

The hotel's staff were friendly and helpful, creating a welcoming atmosphere, although I did have a misunderstanding with a waiter during dinner that required assistance from the receptionist.

Location

6.0

The hotel is situated in an industrial area, quite a distance from Zagreb's city center, making public transport necessary for those wanting to explore the city. However, being near a shopping mall was convenient.

Dining

6.0

I found the breakfast average, and while the hotel offered good value meals, the dining area could have been cleaner and service could be improved based on my dinner experience.

Facilities

8.0

I enjoyed access to the wellness facilities and found the gym to be well-equipped for workouts. There are also generous parking options available.

Bob

United States, December 2024

6.0/10

My stay at the hotel was quite mixed. While I appreciated the friendly and helpful staff, the overall experience was marred by the outdated condition of some of the rooms and limited breakfast options. Additionally, the location posed some challenges, especially with ongoing roadworks and proximity to heavy traffic from the Customs Terminal.

Rooms

6.0

I was lucky to get an updated room that was comfortable, but I did see some rooms that were poorly maintained and had not been updated since the communist era. It was disappointing to see the contrast.

Service

7.0

The staff were friendly and approachable, offering good directions when asked. However, I did encounter some issues with service during dinner that detracted from the experience.

Location

5.0

The hotel is quite a trek from the city center and nestled in an industrial area, which made getting around a bit inconvenient. The nearby shopping mall was a plus, but the ongoing road construction complicated access.

Dining

5.0

Breakfast was basic and didn't offer great quality. I had hoped for more variety, especially since I love a hearty meal to start the day.

Facilities

6.0

While I did enjoy the wellness facilities, including the spa services, they came at an extra cost that wasn't clearly communicated before my stay.

James

United States, December 2024

5.6/10

I had a pleasant one-night stay at Grand Hotel Zagreb. The price was reasonable considering the comfortable and spacious rooms, although the hotel does look a bit worn-out from the outside. The location is a bit far from the city center, which could be a hassle for sightseeing, but I appreciated the good quality of food in the restaurant. Overall, it's great for a quick stay but might not be ideal for exploring Zagreb extensively.

Rooms

8.0

The rooms were quite spacious and comfortable, matching the online photos pretty well. However, the decor felt a bit outdated.

Service

8.5

The staff was friendly and helpful, making my stay more enjoyable. They were efficient in handling my requests without any issues.

Location

6.5

It's located in an industrial area, which meant I had to rely on taxis to get to the city center. Though the taxi fare wasn't too steep, I'd have preferred a more central location.

Dining

8.0

The food was good, especially breakfast, which had a variety of options. I even noticed they made lunch packages for our group, which was nice.

Facilities

7.5

I enjoyed the pool and gym facilities during my stay. The wellness area was also nice, though I found the sauna booking policy a bit restrictive.

Taylor

United States, November 2024

5.8/10

I had a mixed experience at the Grand Hotel Zagreb. On the positive side, the staff were friendly and the cleanliness of the hotel really stood out, making me feel at ease. However, the location was a bit inconvenient for exploring the city center, and the room, while spacious, could use some updates. Overall, it's a decent option if you're just staying for a night or two.

Rooms

6.0

My room was large and spacious but lacked any real style. The beds felt quite old, and there was a lingering odor of cigarette smoke. Although the space was functional, I thought a fresh coat of paint would go a long way in improving the vibe.

Service

8.0

The staff were consistently friendly and helpful, making my stay more pleasant. They were always at my service and quick to assist with any inquiries I had.

Location

5.0

The hotel's location was a downside for me. It’s in an industrial area, which is somewhat removed from the city center, requiring quite a bit of walking after taking public transportation.

Dining

7.0

Breakfast options were decent, though I expected a bit more variety. The basics like scrambled eggs and bread were available, which were satisfactory but nothing thrilling.

Facilities

6.0

While the hotel offered basic amenities like room service and a gym, I found the wellness facilities to be an extra charge, which I thought could have been included. It’s fine for a short stay but not amazing.